AeroMexico Wins Best Airline Award

HOUSTON, TX – AeroMexico, the global airline of Latin America, has been selected as the “Best Airline in Mexico” for 2008 by the readers of Business Traveler magazine. This marks the third year the award has been bestowed and AeroMexico has received top honors every year. The airline was recognized at a special awards ceremony on December 11 in Los Angeles, along with honorees in other airline, hotel and business-travel related categories.

Frank Galan, Vice President, U.S. Division, AeroMexico, said, “AeroMexico is extremely proud to accept the ‘Best Airline in Mexico’ award for the third consecutive year from Business Traveler’s readers. Winning this award every year it has been presented is a real testament to our employees’ relentless focus on delivering outstanding customer service.”

Eva Leonard, editor in chief at Business Traveler magazine, said, “AeroMexico stands out because the airline excels at meeting the specialized needs of business travelers to Mexico, and provides the highest levels of service, comfort and convenience, as well as an extensive route network.”

Galan added, “Our goal is to make flying on AeroMexico an exceptional experience every time someone gets on board one of our planes — and that takes a real team effort, every day, by our more than 6,000 employees. It’s especially gratifying that AeroMexico has earned this vote of confidence from the readers of Business Traveler because they include some of the world’s most discriminating business travelers.”

This year marks the 20th year of the “Best in Business Travel” awards at Business Traveler. More than 4,000 readers of its U.S. edition were surveyed and asked to choose their favorite airlines, hotels, airports and other business-travel service providers in 55 categories. The survey consisted of open-ended questions with no suggested company names or choices given.

With a circulation of 150,000 for its U.S. edition and global circulation of 500,000 through 10 editions, Business Traveler is read widely by executives who are frequent domestic and international travelers.

Through these and other honors, AeroMexico has been recognized for its distinguished style of attentive, personalized in-flight service, which includes complimentary amenities, meals at meal times and beverages, including cocktails. The airline has also distinguished itself with one of the world’s best on-time flight records, the highest safety and quality standards ratings, outstanding reliability and baggage handling performance, and exceptional value based on its competitive fares and superior service.

AeroMexico and its subsidiary, AeroMexico Connect, currently operate more than 600 daily flights through the airline’s Mexico City International Airport hub to 40 destinations in Mexico, 15 U.S. locations as well as major cities that include Shanghai, Paris and Buenos Aires in 12 other countries worldwide. U.S. cities served currently are Los Angeles, Ontario (Ca.), San Diego, Las Vegas, Phoenix, Seattle/Tacoma, Salt Lake City, Houston, San Antonio, Chicago, Detroit, Atlanta, New York City, Orlando and Miami. AeroMexico Vacations provides customized vacation travel packages. The airline also offers connecting service to other international destinations through its Sky Team global airline alliance with 11 full member carriers and three associate carriers. Additional information is available at www.aeromexico.com or 1-800-237-6639.

2 thoughts on “AeroMexico Wins Best Airline Award”

  1. Aeromexico is undoubtedly the worst airline I have ever traveled on, and I have world travel experience. My family and I (6 total)not only did not get the seats we reserved , the flight was late leaving, arriving but they also lost our luggage. We consequently had to alter our vacation plans. We spent a full day in the cloths we wore the previous day, bought toiletries (brush our teeth, shampoo our hair and bath)spent a full day of doing nothing. Horrible, horrible experience we will never use Aeromexico again and I will try my hardest to convince all my family, friends, acquaintences adn anyone else who will listen not to use your organization. I cannot explain to you just exactly how bad this experience with your organization made my family feel.

  2. Hi Dana – I’m sorry you had such a negative experience. I’ve been put in that situation by so-called “industry leaders” in the American airline market, so I can tell you these things are not limited to one airline or one country.

    I did need to clear something up, though: you mention “your organization” in your post a couple of times. We are not Aeromexico. We are MexicoPremiere, a completely separate entity. We are a Mexico resource and we don’t represent any of the airlines, hotels, developments, etc. we write and/or comment about. Did you write to the airline directly? I would suggest you do that and perhaps you’ll receive some sort of compensation for your troubles (again, we don’t represent or work with the airline, so this is merely a suggestion from a lay person, not an employee or a guarantee of anything).

    Good luck!

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