New Luxury Level of Accommodations Features Personalized Premium Services and Amenities Within Its Own Private Tower, Meeting the Highest Service Standards
MIAMI — Gran Melia Cancun Resort, a member of Preferred Hotels and Resorts and part of Sol Melia Hotel & Resort’s premium collection of hotels, is introducing Red Level; luxury accommodations within the property that will offer premium services customized to each guest’s needs and desires. Considered a boutique hotel concept nestled in a private tower within the Gran Melia Cancun, Red Level will be characterized by an avant-garde service style, Red Glove, which combines the highest service standards with experiences that go beyond traditional rooms and amenities.
Red Level features 137 rooms, all with private balconies and including a Presidential Suite, that boast the most spectacular ocean sunrise and lagoon sunset views on property, enabling guests who book within this category to enjoy private check-in/check-out at its own private lounge that also has complimentary internet, local and international daily newspapers and features numerous board games for guest use. The private lounge within Red Level will also provide daily breakfast buffet and evening appetizers and bar service. One of its key amenities is the service’s personalized butler who will ensure that all guest’s expectations are met while catering to special needs. Examples include amenities such as a selection of pillows offered to guests for their choosing during the stay and a plethora of scents that can transform the feel of a guest room in minutes, including four different bath set-ups. The butlers will also assist with preferred reservations at the resort’s restaurants and YHI Spa as well as take care of any tours or excursions. Red Level’s own private outdoor area encompasses two swimming pools, a Jacuzzi and 35 Bali beds for maximum enjoyment of the property. As a premium amenity, Red Level guests can make use of their own “Suncare Station” which provides them with tanning and sun block lotions in addition to aloe gels at no additional charge. Special welcome cocktails, a lazy in-room movie night with popcorn and a late check-out at 4:00pm round-up Red Level’s amenity list. These accommodations are a complement to the resort’s 687 rooms, 50 junior suites, an Ambassador suite and the Presidential suite.
Located within Cancun’s famous “Zona Hotelera” and close to the most important shopping centers of the area (La Isla Mall and Luxury Avenue), Gran Melia Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, comprised of five majestic Neo-Mayan pyramids set against the backdrop of the Caribbean Sea. One of these pyramids belongs exclusively to Red Level guests and is only accessible via a special key. The resort has four spectacular pools, 600 luxurious guest rooms and the renowned YHI Spa, featuring their signature water ritual. The hotel is also known for its numerous food and beverage outlets such as the Nami Sushi Lounge (Japanese), Quetzal (varied buffets), La Veranda (ocean front grill), La Perla (seafood), Nu-Kah (Mexican fusion) and Tempo (Mediterranean).
The resort’s YHI Spa is an oasis for the body and soul and features a water ritual comprised of several hydrotherapy treatments and pods, sauna, steam room, beauty salon, aromatherapy services and over 60 unique treatments. It also boasts 13 cabanas under its Eco-Spa program that feature treatments performed outdoors on Bali beds.
Golf lovers will rejoice with Gran Melia Cancun Resort’s facilities: a nine hole/par three course that also offers equipment rental. Resort guests also enjoy access to renowned courses in Cancun including the Playa Mujeres Golf Club and Pok Ta Pok Golf Club, just minutes from the property.
The Gran Melia Cancun Resort also boasts one of Cancun’s largest meetings & convention spaces. Its facilities accommodate everything from small meetings to banquets up to 1,100 guests. Its fully equipped business center features secretary services, high-speed internet and four meeting rooms. Additionally, there are 21 meeting rooms with high-tech audiovisual equipment.
About Gran Melia
Gran Melia Hotels and Resorts is the first Sol Melia Worldwide trademark and represents more than 50 years of the enterprise knowledge and strong values. With a significant architecture, this first class hotel company is designed to completely captivate the expert and multicultural traveler. www.granmelia.com
About Sol Melia
Sol Melia was founded in 1956 in Palma de Mallorca (Spain) and is the world’s leading resort hotel chain, as well as Spain’s leading hotel chain in both the business and leisure markets. It currently provides more than 300 hotels in 26 countries on 4 continents under its brands: Gran Melia, Melia, ME by Melia, Innside by Melia, Tryp, Sol, Paradisus and Sol Melia Vacation Club.
In 2006, the “Corporate Reputation Institute” of New York ranked the company amongst the corporations with the best reputation in the world, the leading hotel company and the second highest ranked company in the travel industry. Sol Melia is the only travel company included in the exclusive “Footse4Good Ibex” Spanish stock market index, and is the third ranked company in Spain amongst companies which generate the greatest degree of confidence and in the top three hotel chains for reputation.
In 2008 the company approved its Global Sustainability Policy and in 2009 it was named the first “Biosphere Hotel Company” by the Responsible Tourism Institute, supported by UNESCO. In the same year it was also awarded the Prince Felipe Award for Tourism Excellence for the second time.
The company currently employs more than 33,000 people worldwide with staff from over 90 different countries. The company fully respects equal rights and balance in its contracting of male and female staff and 10% of its workforce is made up of immigrants.