New U.S. Consular Agency in Playa del Carmen

By Jeanine Lee Kitchel

Playa del Carmen now has a U.S. Consulate on Calle 1 Sur between Avenues 15 and 20 which opened in July. It’s located in a small palapa on the north side of the street and is open three days a week, from 10 a.m. to 1 p.m. on Monday, Wednesday and Friday. Consular agent Samantha Mason can perform as a notary, assist in matters such as lost passports, and even help you register to vote.

There is also a U.S. Consular Agency in Cancun at the hotel zone and one on Cozumel. The main consulate for the Yucatan/Quintana Roo area is in Merida and can be contacted through their website at The email address for the Playa del Carmen consulate is Mason can be reached by phone in Mexico at (984) 873-0303. Her emergency cell number is (984) 807-8355.

2 thoughts on “New U.S. Consular Agency in Playa del Carmen”

  1. We recently had our passport lost or stolen at Cancun airport. Samantha went out of her way to get us back on track and make the process as painless as possible. We had a new passport in our hands in short order. Thank you Samantha!

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